Compassionate Wound and Telemedicine Care-Brought to You
Expert support for wounds, chronic conditions, dementia and more-in your home or online.
Serving Austin • San Antonio •Bexar County • Travis County and Nearby Communities
Real Healing in Real Time
At Healytics, we don’t just talk about outcomes- we show them. We integrate biologic grafting into our advanced woundcare services when clinically appropriate.
The healing timeline shown is a case provided by XWRAP©, a regenerative amniotic membrane used to treat chronic, nonhealing wounds.
This reflects the kind of progressive healing we aim to achieve when grafts are used with high-quality, provider-led wound care.
Initial Presentation
2 weeks Post- Treatment
4 Weeks Post-Treatment
Disclaimer: Image series provided by XWRAP© manufacturer and used with permission. For education use only. Individual results may vary.
6 Weeks Post-Treatment
Healytics FAQ: Quick Answers for Patients, Families & Care Teams
General Services
What does Healytics offer?
Expert wound care in your home or facility
Telemedicine for chronic conditions, dementia care, and sick visits
Ongoing support for complex patients
Medicare-approved biologic grafts and advanced wound treatments
Who provides the care?
All visits are led by Amber N. Casarez, AGNP-C, a certified Nurse Practitioner with dementia and chronic care experience.
Where do you deliver care?
We serve patients at home, in assisted living, hospice, or long-term care in Central and South Texas.
What wounds do you treat?
We manage pressure injuries, diabetic wounds, surgical wounds, skin tears, trauma wounds, and more.
For Providers, Facilities & Agencies
How do I refer a patient with wounds?
Use our secure online form or fax. We contact the patient/family directly to schedule.
How soon can you see a patient?
Within 48–72 hours, often sooner for urgent needs.
Do you work with our staff?
Yes - we coordinate care, share dressing plans, and communicate regularly.
Do you replace current wound providers?
No -we partner with your team, not replace them.
Do you overlap with nursing services?
We handle advanced wound care, while your nurses continue routine visits. We support with orders and documentation.
Will this impact hospice billing?
No — we bill Medicare directly and do not affect per-diem hospice rates.
Telemedicine Services
What can you help with remotely?
Dementia and memory care
Chronic conditions (diabetes, COPD, CHF, etc.)
Sick visits
Medication and care plan support
Who can use telehealth?
Most patients with Traditional Medicare (additional insurances pending), basic and advanced wound-only visits must be in-person and require Traditional Medicare (other insurance pending).
Billing & Compliance
Do you take Medicare?
Yes we are Medicare-enrolled and follow all CMS rules.
Is the provider credentialed and compliant?
Yes -our NP is PECOS-enrolled, with a collaborating physician per Texas law.
Is documentation audit-ready?
Yes - we include photos, dressing plans, and graft logs, stored securely.
How is data protected?
All patient info is stored in a secure, HIPAA-compliant EMR.
How are providers paid?
Within legal and compliance frameworks - no incentive-based payments.
📞 Still have questions? We’re here to help.
We make expert care easy-for patients, families, and the teams who support them.